SellPropertyFast.ae’s code of practice explains the standards we follow when helping property owners in Dubai explore a fast sale. This page sets out our standards for cash property sale enquiries and fast-sale requests in Dubai, covering transparency, fees, privacy, and how the process works.

1. What We Do

• Provide a fast, structured route for Dubai owners to explore a cash sale.
• Gather the information needed to assess suitability (property details, ownership status, mortgage/tenancy status).
• Explain the steps clearly so you understand what happens before transfer.
• Where needed, the sale progression and paperwork are handled with RERA-registered brokerage partners in line with the standard Dubai transfer process.

For more detail, see how the process works.

2. What We Do Not Do

• We do not provide legal advice. You should take independent legal advice if required.
• We do not promise a specific sale price, timeline, or outcome.
• We do not publish your property online or arrange open viewings unless you choose a marketing route.
• We do not add undisclosed fees after you engage.

3. Fees and Transparency (0% Fees From Us)

A Dubai sale can still involve standard third-party costs (for example developer NOC fees, trustee office charges, transfer-related fees). These are not “our fees” and can vary by building, developer, and transaction structure.

If a brokered route is used, any brokerage fee (if applicable) is agreed and disclosed in writing before you proceed, including who pays it.

For a full breakdown, see our fees and costs guide.

4. Honest Pricing: Speed vs Price

A fast cash sale typically trades a higher open-market price for speed, certainty, and privacy. If you want to test the open market, we will tell you when an agent-led route may be more suitable.

5. No Pressure, Clear Consent

• No pressure tactics and no forcing signatures.
• You can pause, ask questions, or walk away at any stage before signing binding documents.
• Material terms are explained in plain English before you proceed.

6. Privacy and Confidentiality

• We treat your situation as confidential.
• We do not publish your address, photos, or personal details publicly unless you explicitly choose a marketing route.
• We only share your information with parties involved in progressing your request (for example relevant brokerage, buyer, or transfer coordination) and only where necessary.

We aim to handle personal data in line with UAE data protection requirements, including the federal Personal Data Protection Law. See our Privacy Policy for full details.

7. Compliance Checks and Due Diligence

To protect both parties and ensure a legitimate sale, we may request:

• Proof of identity (seller)
• Proof of ownership / title deed details
• Mortgage status (if applicable)
• Tenancy details (if applicable)
• Any documentation needed for transfer readiness

If something does not look right, we reserve the right to stop.

For more on what is typically needed, see our documents checklist.

8. Complaints and Escalation

If you are unhappy with any part of the process:

• Contact us with the details of your concern and the property reference (if you have one).
• We aim to acknowledge complaints quickly and provide a written response after review.

9. Updates to This Code

We may update this code to reflect changes in process, partners, or best practice. The “last updated” date appears at the top of this page.